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01268 562502

ifa@harbourfinancial.co.uk

Disputes

If you have a complaint or dispute with us, you are entitled to make a complaint. We have a complaints procedure that is available on request. If you wish to register a complaint, please contact us either in writing, by telephone or email.

Please be assured we treat complaints seriously. For your protection if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service ('FOS'). Please see the following link for further details:

www.financial-ombudsman.org.uk

The Financial Ombudsman Service is an independent organisation that was established to resolve disputes between financial institutions and their customers. Information on the Financial Ombudsman Service can be found at their website www.financial-ombudsman.org.uk or by writing to Financial Ombudsman Service.

The address of the Financial Ombudsman Service is:

Financial Ombudsman Service
Exchange Tower
London
E14 9SR

The Financial Ombudsman Services can be contacted by calling 0800 023 4567 or e-mailing complaint.info@financial-ombudsman.org.uk

Get In Touch

Harbour Financial

Suite 2, Quay House,
Battlesbridge Harbour,
Battlesbridge, Essex SS11 8TD

Tel: 01268 562502
Email: ifa@harbourfinancial.co.uk

Opening hours
Mon-Fri 9:00 am to 5:00pm

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    • What to do if you have a complaint   |   Privacy Policy   |   Disclaimer   |   Cookie Policy

    Harbour Financial is the trading name of Harbour Financial Limited Liability Partnership which is Authorised and Regulated by the Financial Conduct Authority.
    We are entered on the Financial Services Register No 626323 at https://register.fca.org.uk/

    The Financial Conduct Authority does not regulate, taxation and trust advice, school fees planning and will writing is not regulated by the Financial Conduct Authority.

    The guidance and/or advice contained within the website is subject to the UK regulatory regime and is therefore primarily targeted at customers in the UK.

    Your home may be repossessed if you do not keep up repayments on your mortgage.

    The value of your investment can go down as well as up and you may not get back the full amount invested.

    The FCA offers free and impartial money advice via their consumer website: http://www.moneyadviceservice.org.uk/

    Registered in England Company No. OC392912
    Registered address 16-18 West Street, The Square, Rochford, Essex, SS4 1AJ.

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